Our Staff team

The Local Leadership Team hold delegated duties as directed by the board of trustees, and are responsible for the day to day operations, ensuring that the service develops a competent proactive workforce that is responsive, collaborative and able to continue to develop and learn to support the community we serve.

CEO – Rachel Hassan

Head of Advice and Quality – Julie Frost

Business and Operations Manager – Alexa Ponce

Our Workforce

Our small team of 11 staff and 50 volunteers are committed to giving high quality client centred advice and information and all have a commitment to equality and diversity. They come from a wide range of backgrounds with overwhelming transferable experience from various disciplines, we are extremely lucky to have such a committed and dynamic team. 

We are changing our service from October 1st.
New drop-in Opening Times 
Wokingham Woodley 
Mondays and Wednesdays - Drop ins 10am - 12pm

Friday’s - Drop ins 10am - 3pm

Tuesdays - Drop-ins 10am-4pm 

New Advice Line Operating times 

Mondays  Tuesdays Wednesdays and Fridays - Phone lines 10am - 3pm

Thursdays are closed to the public

Please read our home page for further information

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