We are here for you when you need us.
Our charity helps people living and/or working across Wokingham Borough. We help people find a way forward with their issues, with
a particular focus on queries around welfare benefits, debt, housing, relationship problems and employment law.
Through our One Front Door we take the view that there is no wrong reason to reach out to us – if our core service cannot help you find a way forward, we
will help you find another service that can.
If you are looking for advice, information or support please call our adviceline/One Front Door on
0808 278 7958
We are open Monday to Friday 9am-5pm and Saturday 9am-1pm.
You can also leave a voicemail if calling out of hours.
We also have an online referral form available below if you would like to submit your issue online,
one of our team will attempt to call you back by the next working day.
If you are referring someone else, please use the referrals page link in the menu bar above.
For advice, information or support
for yourself please fill in this online form or call our Adviceline
We're here to help you
At Citizens Advice Wokingham we help people find a way forward – whoever they are and whatever their problem.
The information and advice we provide is independent, confidential and impartial and we use the evidence of our clients’ experiences to champion a change in policy and practices at a local, regional and national level.
Citizens Advice Wokingham is a registered charity, working hard to ensure people across Wokingham have access to the information and advice they require.
Our priority is to empower people to resolve their money, legal, consumer and other problems that are affecting them.
Volunteering is also an important part of our charity – supporting individuals who want to make a difference in their community in a variety of roles including advice and administration.
We have two main offices at Citizens Advice Wokingham and a telephone adviceline.
Our Wokingham Town Centre office is open Monday-Thursday 9am-3pm and Friday 9am-1pm.
You can find us off Denmark Street.
Our Woodley Town Centre office is open Monday and Wednesday 9.30pm-3.30pm.
We are also open on a Tuesday 9.30pm-2.30pm for Universal Credit queries only.
You can find us next to Woodley Library near to Lidl.
We also receive funding from Arborfield & Newland Parish Council, Barkham Parish Council, Charvil Parish Council, Earley Town Council, Finchampstead Parish Council, Hurst Parish Council, Wargrave Parish Council, Ruscombe Parish Council, Shinfield Parish Council, Sonning Parish Council, Swallowfield Parish Council, Twyford Parish Council, Winnersh Parish Council, Wokingham Town Council, Wokingham Without Parish Council and Woodley Town Council.
A huge thank you to each and everyone of our funders, and people who fundraise for us in the community. We could not provide the support that we do without you. If you are interesting in fundraising for us please contact firstname.lastname@example.org