Quick links

These are the most commonly viewed pages on our website. We hope that you'll find everything that you need - but if you don't, please email us via admin@cawokingham.org.uk or call our One Front Door adviceline on 0808 278 7958 Monday-Friday 9am-5pm.

Get advice

Volunteer

One Front Door

Join our team and make a difference to our community as a volunteer

We exist to help people find a way forward, whoever they are, whatever their problem.

We're easy to access

Over the last 12 months 95% of the people who called us got their call answered by our team with an average waiting time of just 2 minutes.

Dedicated team

Over 50 volunteers and a small staff team provide support Monday-Friday to hundreds of people in Wokingham Borough.

We're focussed on you

People can get help through our One Front Door/Adviceline, via our Wokingham or Woodley Town Centre offices or our new Mobile Advice Unit across the Borough

Frequently Asked Questions

How Can We Help?

We provide free, confidential and impartial advice, information and support to anyone living or working in Wokingham Borough.

Our support covers a range of areas including issues with welfare benefits, debt, housing, employment law, consumer and much more.

What we say is if you’re struggling to find a way forward with your situation, give us a call and we can see how we can help.

All of our advice, information and support is free to clients and there is no charge. Our services are funded through a range of grant funders. Our main funder is Wokingham Borough Council who commission us to provide free, independent and impartial advice to the borough.

We cover all 17 town and parish council areas of Wokingham Borough – they include:

  • Remenham
  • Wargrave
  • Charvil
  • Twyford
  • Ruscombe
  • Sonning
  • Woodley
  • Hurst
  • Earley
  • Winnersh
  • Wokingham
  • Arborfield & Newland
  • Shinfield
  • Swallowfield
  • Barkham
  • Finchampstead
  • Wokingham Without

How our service works

01

Call our team

02

Our trained colleague will triage your situation

03

We will see which services can meet any of your immediate needs

04

If your situation requires more indepth advice you'll receive a call back in a few days

Our work in 2021/22

5170
individuals helped
17817
separate issues discussed
1400000
of income gains through our benefits and employment issues work
783000
of debt written off

Our funders

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