Citizens Advice Wokingham

Meet our Staff

Jake Morrison

Chief Executive


About Jake:
Jake works closely with our Board of Trustees to lead the charity in delivering important work across Wokingham.

His background is in local Government and the charity sector, working in the fields of mental health, equality and tackling social isolation.

Click here to read posts by Jake

Claire Oughton

Advice & Operations Manager


About Claire:
Claire is responsible for leading our fantastic team of volunteers and handful of staff delivering our advice and information services across the borough.

Previously, Claire was our lead Supervisor managing the Woodley office of Citizens Advice Wokingham

Sue De Quidt

Office Manager


About Sue:
Sue manages the back office functions of our charity and leads on our fundraising work. She also leads our great team of volunteer admin support and receptionists.

Sue has a background in teaching and local Government and was a volunteer adviser at Citizens Advice Wokingham before taking on this role.

Nicky Phull

Training Manager


About Nicky:
Nicky manages our training functions, bringing in new volunteers and helping them grown and learn to become assessors and advisers. Nicky also leads on our monthly development days, helping to support all of our team.

If you are interested in joining our team as a volunteer please drop me an email so we can arrange a visit.

Sue Cornish

Debt Advice Supervisor


About Sue:
Sue is our longest serving member of staff! She leads on our Debt advice work, ensuring we provide important advice, information and support to people in debt – taking on a small caseload of complex cases.

Sue also leads our new Council Tax arrears project, working closely with the borough council to support people in debt.

Click here to read a post by Sue: A day in the life of a Debt Advice Supervisor

Jaki Carter

Community Adviser


About Jaki:
Jaki is our Community Adviser working in the Gorse Ride & St Sebastian’s areas. Jaki’s role is to engage with local residents to help support them with their problems, out in the community.

Click here to read a post by Jaki: A day in the life of a Community Adviser

Jasmine Waters

Office Assistant


About Jasmine:
Jasmine works on our obligations to report back on projects to our funders, promoting our services and supporting our fundraising efforts.

Prior to taking on this role, Jasmine was one of our volunteer receptionists for six months.

Click here to read a post by Jasmine: Being Inclusive

Mike Bushnell

Universal Support Telephone & Webchat Adviser


About Mike:
Mike is our Help to Claim Telephone & Webchat Adviser. Mike’s role is to support clients via telephone and webchat with Universal Credit queries.

Click here to read a post by Mike: Two days in the life of a Universal Credit adviser

Anna Rogerson

Advice Session Supervisor


About Anna:
Anna is one of our Advice Session Supervisors. Anna supports our team in delivering day-to-day advice and information services at one of our offices.

Prior to joining Citizens Advice Wokingham, Anna worked at Citizens Advice Reading as an Adviser.

Click here to read a post by Anna: A day in the life of an Advice Session Supervisor


Advice Session Supervisor


About —-: 
Coming soon