Meet our Staff

Our Management Team

Jake Morrison

Chief Executive

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About Jake:
Jake is responsible for overall organisational management and works closely with our Board of Trustees to lead the charity and follow their set strategy in delivering important work across our communities.

He has worked for a number of other Local Citizens Advice charities across England and he has a background in local Government and the charity sector, working in the fields of mental health, equality and tackling social isolation.

Click here to read blog posts by Jake

Claire Oughton

Advice & Operations Manager

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About Claire:
Claire is responsible for leading our fantastic team of volunteers and handful of staff delivering our advice and information services across the borough.

Previously, Claire was our lead Supervisor managing the Woodley office of Citizens Advice Wokingham

Nicky Phull

Training Manager

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About Nicky:
Nicky manages our training functions, bringing in new volunteers and helping them grown and learn to become assessors and advisers. Nicky also leads on our monthly development days, helping to support all of our team.

If you are interested in joining our team as a volunteer please drop me an email so we can arrange a visit.

Gael Holloway

Admin Manager

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About Gael:
Gael is responsible for looking after the day to day running of our two offices and Mobile Advice Unit. Gael is also Board Clerk to the Board of Trustees.

Starting as a Volunteer, then an Initial Checker, Gael is a firm supporter of Citizens Advice Wokingham.

Our supervisors

Mike Bushnell

Advice Session Supervisor



About Mike:
Mike is one of our Advice Session Supervisors. Mike’s previous role with us was to support clients via telephone and webchat with Universal Credit queries.

Click here to read a post by Mike: Two days in the life of a Universal Credit adviser

Prasanna Taduri

Advice Session Supervisor

Prasanna Taduri


About Prasanna:
Prasanna is one of our Advice Session Supervisors. Prasanna supports our team in delivering day-to-day advice and information services at one of our offices.

Prior to taking on this role, Prasanna was a longstanding volunteer with us – providing advice and information directly to clients.

Meg Martin

Advice Session Supervisor and
Universal Support Telephone Adviser



About Meg:
Meg has two roles with us, Home Visitor two-days per week funded by The National Lottery Community Fund and part-time telephone adviser helping people to claim Universal Credit.

Our Staff

Miriam Barry

Trainee Debt Adviser

Cheryl Harvey

Finance Officer

Katy Fourie

Home Visitor

Jenny Carter

Training Officer

Julie Ross

Initial Checker - One Front Door

Dan Rojas

Initial Checker - One Front Door

Ellen Forster-Wilkins

Initial Checker - One Front Door

Kathi Jones

Initial Checker - One Front Door

Caitlin Jearey

Initial Checker - One Front Door