Accessing our advice, information and support services
Please reach out to us if you need our advice, information, support and/or access to grant support. We will get back to you as soon as we possibly can. You can do so by calling (there may be a slightly longer wait, and our busiest time is around 12pm-2pm each day so please try and call outside of those hours) or drop into our Wokingham office, Monday, Wednesday or Friday or Woodley Office Tuesday and Thursday 9.30am – 2pm
Over the telephone
Call 0808 278 7958
Calls to our Adviceline are free from mobiles and landlines. You can see more about our call charges here.
Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 278 7958. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Our Adviceline telephone service is available 9.30am to 4pm Monday to Friday. It’s usually busiest at the beginning of the day, lunchtime (12-2pm roughly) and towards the end of the day. We are closed public bank holidays. Do leave a voice message when prompted, leaving your postcode, contact details and an email address, if possible.
Access to essential support and grants
Our offices - Wokingham Town
This service is available via drop Monday, Wednesday and Friday (9.30am-4pm).
There is also a freephone available on the first floor in the building to use.
Please call our team via Advicleine on 0808 278 7958 and ask for a face-to-face appointment at our Wokingham office if you need this.
We are based at:
Waterford House – Charity & Community Hub
Erftstadt Court
Wokingham
RG40 2YF
Our offices - Woodley Town
Our offices is open Tuesdays and Thursdays 9.30am – 2pm.
Please call our team via adviceline on 0808 278 7958 and ask for a face-to-face appointment at our Wokingham office if you need this.
We are based at:
Headley Road
Woodley
Reading
RG5 4JA
Our Mobile Advice Unit
Due to funding changes we will be reducing our MAU service
We are only attending requested community events across the Wokingham Borough where we are able to do so.
If you would like us to attend your event please email admin@cawokingham.org.uk
Online advice and information
