Advice – Citizens Advice Wokingham

Accessing our advice, information and support services

Please reach out to us if you need our advice, information, support and/or access to grant support. We will get back to you as soon as we possibly can. You can do so by calling (there may be a slightly longer wait, and our busiest time is around 12pm-2pm each day so please try and call outside of those hours) or drop into our Wokingham office, Monday, Wednesday or Friday or Woodley Office Tuesday and Thursday 9.30am – 2pm

Over the telephone

Call 0808 278 7958

Calls to our Adviceline are free from mobiles and landlines. You can see more about our call charges here.

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 278 7958. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

Our Adviceline telephone service is available 9.30am to 4pm Monday to Friday. It’s usually busiest at the beginning of the day, lunchtime (12-2pm roughly) and towards the end of the day. We are closed public bank holidays. Do leave a voice message when prompted, leaving your postcode, contact details and an email address, if possible.

Mobile Advice Unit - out on the road

Our Mobile Advice Unit (MAU) is a van that is a fully accessible mobile office – specially converted for us, enabling our team to meet people out across the Borough and provide information.

This means our team will often be out in the Borough with other organisations too. You can see our schedule of events on our home page with the schedule.

You may also see us at events across the borough.

If you would like us to attend a location in your area please email admin@cawokingham.org.uk

We would like to say thank you to the following organisations that helped us get our Mobile Advice Unit setup and out on the road. Without them this project just would not have been possible. As a small charity heavily dependent on our brilliant supporters, money is always tight. We are really grateful to the following organisations for making this happen through providing funds, professional advice and/or discounts!