Accessing our advice, information and support services
Please reach out to us if you need our advice, information, support and/or access to grant support. We will get back to you as soon as we possibly can. You can do so by calling or drop into our Wokingham Office:
Monday or Wednesday between 10am – 12pm and Friday at 10am -3pm.
You can also attend our Woodley Office:
Tuesday at 10am – 4pm.
Over the telephone
Call 0808 278 7958
Calls to our Adviceline are free from mobiles and landlines. You can see more about our call charges here.
Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 278 7958. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Our Adviceline telephone service is available 10am – 3pm Monday, Tuesday, Wednesday and Friday.
We are closed on public bank holidays. Do leave a voice message when prompted, leaving your postcode, contact details and an email address, if possible.
Access to essential support and grants
Our offices - Wokingham Town
This service is available via drop in:
Monday and Wednesday 10am – 12pm
Friday 10am – 3pm
We are based at:
Waterford House – Charity & Community Hub
Erftstadt Court
Wokingham
RG40 2YF
Our offices - Woodley Town
Our offices is open Tuesdays 10.00am – 4pm.
We are based at:
Headley Road
Woodley
Reading
RG5 4JA
Our Mobile Advice Unit
Due to funding changes we will be reducing our MAU service
We are only attending requested community events across the Wokingham Borough where we are able to do so.
If you would like us to attend your event please email community@citizensadvicewokingham.org.uk
Online advice and information
