Feedback
Following our recent change in opening hours we would value your views and feedback. We would also like to hear from you if you’ve had a good experience with our service or where you would like to make suggestions for improvement. Please complete the following form, which we will use to shape our service. We would love to hear from you and thank you for your time giving us this feedback.
Please complete the following Feedback FormÂ
Complaints
We welcome the opportunity to put things right and improve the service.
We promise to deal with every complaint quickly, professionally and confidentially. If you have a complaint please pick up a leaflet from our office in Waterford House, Wokingham or write to:
The Chief Executive or The Chair
Citizens Advice Wokingham
2nd Floor, Waterford House
Erftstadt Court
Wokingham
Berkshire
RG40 2YF
You can also email the Chief Executive on complaints@citizensadvicewokingham.org.uk, or telephone us on 0118 978 7258 for assistance with the process.
To find out more about how the service handles complaints please follow the link below:
https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/make-a-complaint-about-us/
Our money advice is authorised and regulated by the Financial Conduct Authority.