Our dedicated volunteers and small staff team provide the advice people need for the problems they face and work to improve the policies and practices that affect people's lives.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Our Wokingham office is open for drop in Assessment Service and Appointments

Monday to Thursday: 9.00am – 3.00pm
Friday: 9.00am – 1.00pm. You can also contact us by telephone or email.

Our Woodley Office is open for drop in Assessment Service and Appointments

Monday: 9.30am – 3.30pm
Wednesday: 9.30am – 3.30pm

We need your support

Our overall funding has been decreasing for some years and we now need to carry out more and more fundraising events. To be kept up to date with future fundraising events email us on:

event@citizensadvicewokingham.org.uk

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Please note that we will be closed for staff and volunteer development days on the following days:

  • Thursday 7th February – Wokingham Office closed (Waterford House)
  • Monday 11th February – Woodley Office closed (Waterford House open)
  • Tuesday 12th February – Wokingham Office closed (Waterford House)

Citizens Advice Wokingham

Citizens Advice Wokingham helps people find a way forward – whoever they are and whatever their problem.

The information and advice we provide is independent, confidential and impartial and we use the evidence of our clients’ experiences to champion a change in policy and practices at a local, regional and national level.

Citizens Advice Wokingham is a registered charity, working to ensure people across Wokingham have access to the information and advice they require.


Please note that as of 1st October 2018 we started a new contract for our advice and information services funding from Wokingham Borough Council. As a condition of this contract we are only able to provide our services to people that live in or work in Wokingham Borough.

Please visit www.citizensadvice.org.uk to find your nearest office. This will not affect clients with ongoing issues.

 


Our clients say…

“You are my life saver! Have used you many times, staff very helpful, splendid service!”

“I think you’re brilliant! I’d recommend you to anyone”

“As soon as I walked in I felt looked after. Very professional service”

“I was very stressed, suffering with palpitations and not sleeping. As a result of help given it has totally changed my life. Cannot praise staff highly enough, everyone was really friendly, even receptionist. Superb, wanted to make donation”

“Help and advice has lifted a weight from my shoulders. Advice has given me clarity, thank you”.

87% of clients were very positive about our service
76% of clients said their problem had been resolved
86% of clients would recommend us to others