Help to Claim

Do you need help to make a new Universal Credit claim?

At Citizens Advice Wokingham we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

Our trained advisers can help you to:

  • Set-up your Universal Credit account
  • Complete your claim to-dos
  • Verify your identity
  • Make sure you’re providing the right evidence to the Jobcentre
  • Understand what Universal Credit will mean for you

If you’re not sure what help you need just get in touch and we can work out how we can support you.

Visit us: Tuesday’s at our Woodley Office 9.30am-2.30pm is our dedicated time to support people with Universal Credit claims – Citizens Advice Wokingham, Headley Road (adjacent to Library), Woodley, Berkshire, RG5 4JA
You can also visit our Wokingham office or Woodley office at another time if this is more convenient.

Call: Freephone 0800 144 8 444 (England)

You can find more information on Universal Credit on our advice pages.

If you are a local organisation working with people who need to help to claim Universal Credit get in touch with us via for more information on how you can signpost or refer people to our service.