We welcome the opportunity to put things right and improve the service.

We promise to deal with every complaint quickly, professionally and confidentially. If you have a complaint please pick up a leaflet from our office in Waterford House, Wokingham or write to:

The Chief Executive or The Chair
Citizens Advice Wokingham
2nd Floor, Waterford House
Erftstadt Court
RG40 2YF

You can also email the Chief Executive on, or telephone us on 0118 978 7258 and ask for the CEO.

To find out more about how the service handles complaints please follow the link below:

Our money advice is authorised and regulated by the Financial Conduct Authority.