Getting help

We offer an assessment service by email. This means that we will review your problem and we will then send you an email directing you to the most relevant information online. If this is insufficient to resolve your problem we will then invite you to phone us to arrange the next step. We aim to reply within 2 working days.

We need brief personal details to keep track of your enquiry. These will be held in accordance with the Data Protection Act and the General Data Protection Regulation (GDPR).  For more details click here. If you do not wish to identify yourself please put anonymous in the name box.