Complaints

We welcome the opportunity to put things right and improve the service.

We promise to deal with every complaint quickly, professionally and confidentially. If you have a complaint please pick up a leaflet from our office in Waterford House, Wokingham or write to:

The Chief Executive or The Chair
Citizens Advice Wokingham
2nd Floor, Waterford House
Erftstadt Court
Wokingham
Berkshire
RG40 2YF

You can also email the Chief Executive on ceo@citizensadvicewokingham.org.uk, or telephone us on 0118 978 7258 and ask for the CEO.

To find out more about how the service handles complaints please follow the link below:
https://www.citizensadvice.org.uk/about-us/contact-us/complaints/complaints-procedure/

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