Citizens Advice Wokingham

One Front Door - coronavirus community response

Are you unable to leave the house or are facing another issue due to coronavirus? We are here to support you to get the help you require.

We want to ensure that no-one feels left behind – already we have provided support to local residents and worked with other charities to help people with food, prescription collection, linking up with some friendship support and advice on issues such as statutory sick pay or other benefits.

We are operating One Front Door to link you with the right level of support – working with Wokingham Borough Council and organisations including local foodbanks, Wokingham Volunteer Centre, First Days, Involve, Link Visiting Scheme, Age UK Berkshire and many more – including mental health and wellbeing support. We have a long list of charities and community groups operating across the area.

We have setup this page on our website so that you can explain your issue via a form if that suits you best. We may need to give you a call back just to check some things out – the form is available 24/7. If you are referring someone else you MUST Have their explicit permission.

Wokingham Borough Council is working with local charities to provide a community response for those who don’t have support and need advice or practical help. This is not an alternative to the NHS or social services.

Useful links – 

NHS guidance on coronavirus – visit or call 111 if you have an urgent medical problem.

Wokingham Borough Council –

Mind (mental health) –

Friendship alliance for older people –

If you need help – You can fill in our form below for help and support. Or call 0300 330 1189 (entering 0118 978 7258 if prompted) Monday to Friday 9am-5pm – you can leave a voicemail out of hours and one of our team will get back to you as soon as possible.
If you want to help – Wokingham Volunteer Centre are co-ordinating volunteers for charities across the borough, including the new Wokingham Borough Distribution Hub. Please visit
Wokingham Borough includes areas such as Arborfield, Barkham, Charvil, Earley, Finchampstead, Hurst, Sonning, Remenham, Ruscombe, Shinfield, Twyford, Wargrave, Three Mile Cross, Winnersh, Spencers Wood and Woodley.