Citizens Advice Wokingham

Getting Advice

To get advice, you can visit our office, phone us, write to us or complete our online contact form.

Telephone Advice

Please Call: 0300 330 1189

Calls to this number cost the same as landline numbers, which
 begin with 01 or 02, these calls are usually included as part of a mobile contract allowance or a landline call package.

If you are calling from a mobile it will ask you to enter a landline number to direct you to your local office. If you do not have a landline please enter our admin line number – 0118 978 7258. 

Monday: 9am – 3pm
Tuesday: 9am – 3pm
Wednesday: 9am – 3pm
Thursday: 9am – 3pm
Friday: 9am – 1pm
Weekends: Closed

Face to Face in Wokingham

We provide a drop-in and appointment service at our Wokingham Office.

We are based at Waterford House,
Erftstadt Court
Wokingham
Rg40 2YF

Monday: 9am – 3pm
Tuesday: 9am – 3pm
Wednesday: 9am – 3pm
Thursday: 9am – 3pm
Friday: 9am – 1pm
Weekends: Closed

Face to Face in Woodley

We provide a drop-in and appointment service at our Woodley Office.


We are based at Headley Road (Adjacent to Library)
Woodley
Berkshire
RG5 4JA

Monday: 9.30am – 3.30pm
Tuesday: 9.30am-2.30pm (Universal Credit support only)
Wednesday: 9.30am – 3.30pm

Email Advice

We offer an assessment service by email. This means that we will review your problem and we will then send you an email directing you to the most relevant information online. If this is insufficient to resolve your problem we will then invite you to phone us to arrange the next step. We aim to reply within 5 working days.

Click here for email advice.

Online Advice